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Returns

Returns & Exchanges

30 Days, Hassle Free

Checkout+ customers
Selected Checkout+ at checkout? Your return shipping is covered. Send your items back to our warehouse and once they've been received and inspected, we'll refund your original payment method within 2-3 business days.

Standard orders
If you didn't opt into Checkout+, return shipping costs are yours to cover. Same refund timeline once your items are back with us and inspected: original payment method, within 2-3 business days.

Need a different size, style or colour?
We don't process direct exchanges. The fastest fix is to return the original items for a refund and place a new order for what you need.

How to return
Submit your return through our returns portal. You'll need your five-digit order number (it's in the subject line of your order confirmation) and the email address used at checkout.

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Faults?

If anything’s not right - wrong item, faults, etc. - please use subject: ORDER ISSUE and email clear photos to orders@elteesydney.com.au. We’ll take it from there and get everything sorted quick smart.

If you need anything else, don’t hesitate to ask.

There are a few conditions, but not many

We accept returns on unworn, unwashed items with hygiene stickers intact and original packaging included, within 30 days of delivery.

You can try them on over undies with the sticker still in place to check fit first.

Pouches arrive unsealed, so please don't tear.

  • girls first starter period udnerwear eltee sydney
1 14

Bumpers Briefs: First & Early Period Years Underwear

$19.00 USD
$19.00 USD
Sale Sold out
Taxes included. Shipping calculated at checkout.
Size
Color: Neutral
Check out full details

The Tee (Eltee Sydney Blog)

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Note for US, CAN, UK orders:

Once you’ve dropped your return at the post office, email us your tracking number and a photo of the return receipt.

As soon as we have that proof of lodgment, we’ll start processing your return — no need to wait for the parcel to make it back to us. It helps us move faster and gets your refund or replacement sorted sooner.

Important Note: When emailing us the proof of postage attach a photo of the products you are returning. If the Eltee pouches have been damaged or torn we will deduct $1.00 USD per damaged pouch. If a photo is not provided we will deduct $1.00 USD per item returned.

📩 Email: orders@elteesydney.com.au

START RETURN